Politique d’expédition

Last Updated: July 30, 2026

At Valencoirel, we are committed to delivering your order safely and efficiently, no matter where you are in the world.

Order Processing

Orders are processed within 1–3 business days.
Orders are processed Monday through Friday, excluding public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Estimated delivery times are:

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, or carrier delays.

Shipping fees are calculated at checkout based on the destination and shipping method selected.

From time to time, Valencoirel may offer free shipping promotions.

Once your order has been shipped, you will receive a tracking number by email (where available) so you can monitor your shipment.

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Customers are responsible for providing accurate shipping information.

Valencoirel is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

If your package appears to be significantly delayed or lost, please contact our support team.

We will work with the shipping carrier to investigate the issue and assist you in resolving it as quickly as possible.

If you have any questions about shipping, please contact us:

Email: valencoirel@gmail.com